Sunday, August 11, 2013

Negotiating Techniques


       I have been assigned to do some research on negotiating techniques and discovered two YouTube videos by William Ury, one of the authors of my book for my class, “Negotiation and Deal-Making”.   He and his mentor, the late Roger Fisher, wrote the book “Getting to Yes”, a book about negotiating techniques.  "In his videos entitled “The walk from "no" to "yes", and “Negotiating for Sustainable Agreements”, he talks about conflict, and how in conflict it is easy to lose our perspective and react.  There are always two sides to a conflict, but there also is a  “third side”.  The third side is “us”, and we are to remind people what’s really at state. Let’s top fighting and start talking”.  “He says there are four practical tools he found useful for changing the game from confrontation to cooperation.  The first one is the balcony, which means focusing on what’s truly important. The second one is the ability to listen and respect others, because in a negotiation it is much more about listening than talking. The third one is the ability to reframe by changing the game from confrontational to cooperation.  The fourth one is the golden bridge. This is when you attract your opponents to your side.  Instead of making it harder for the other side make it easier”. 
     I also listened or a podcast by Mitch Jackson, a lawyer in California whose podcast was called “How We Negotiate Million Dollar Cases for Our Clients – 10 Tips to Help You Close Your Next Deal” “He had ten tips to help you win your negotiations.  Some of his tips included practicing the 80/20 rule, which means to let them talk 80% of the time, and you listen 20% of the time.  You should dress and groom yourself professionally.  You should always negotiate in person, and not by email.  You should decide if you need a third party mediator to help in your negotiation.  If you can afford one, you need to get them involved early”.
     These two videos and the podcast were very informative.  I really enjoyed the videos with William Ury.  He has been involved in some very important historical and international negotiations.